Priced against the revenue you are already losing.
Missed-Call Recovery is one flat monthly price. Everything else is bought separately, because a business that wants its phone covered should not be paying for review work it never asked for.
Missed-Call Recovery
The core serviceEvery call you cannot get to is caught within minutes, offered a time on the spot, and handed to you as a tracked lead instead of a line in your call log. Your published number never changes.
- Missed-call rescue on your main line
- The caller is offered a time — today, tomorrow, or a date they pick
- You are rung and emailed the moment it happens
- Up to 100 missed calls a month, then $4 each
- Keep your published number — or we give you one
- No contact list or CRM required
- Nothing to install and nothing to learn
- Cancel whenever — it is month to month
+ Text Back+$199/moOptional — tap for what it costs and covers
We send the follow-up to the caller ourselves, within minutes — instead of drafting it and leaving you to send it. It only goes to callers who did not book: if somebody takes a time on the call, they hear nothing further from us, because they have already got what the text was for. It comes from your own business number where that number can be text-enabled. Where it cannot, we give you one of ours — local if you are in our Pittsburgh service area, toll-free anywhere else.
Registering your business with the mobile carriers, so texts can come from your own number or a local one.
Not charged if you take a toll-free number instead — that route skips the brand and campaign filing that causes most of the delay, and it is usually the quicker way to get texting live.
Two things happen before this starts, and neither is instant. The mobile carriers require every business that sends automated texts to be registered with them by name and tax ID, individually — one registration per business, which is why this carries a setup fee and why it takes a fortnight or so rather than an afternoon. We file it, chase it, and resubmit if it bounces. We also try to text-enable your existing business line, so the reply arrives from the number your caller actually dialled: you answer one verification call and sign a short authorisation. That is available for landline and toll-free numbers, but not if your business line is a mobile, or if that number already sends texts through another provider. If you would rather not wait, a toll-free number is the quicker route: it skips the brand and campaign filing that causes most of the delay, and there is no setup fee. It still carries its own shorter verification in your name, and the trade is that the number is not local to you. We check your number and tell you which routes are open before you decide.
Website
A real site for a business that has none, or a replacement for one that is costing calls. Built around the phone: the number tappable at the top of every page, and a form for the people who will not ring a stranger.
- Built around your phone number — one tap from anywhere on the page
- Live on your own domain, certificate and hosting handled
- You see it and approve it before anybody else can
- Edits whenever your hours, services or areas change
- Passes the same audit we use to find what is broken elsewhere
What this does and does not include
The monthly covers hosting, edits when your hours or services change, and keeping it up. Local business builds sit at $1,500–$5,000 across the market; this is the top of that, and it is a build rather than a template with your logo dropped in.
Listings & AI search
Your name, address and phone number saying the same thing everywhere anybody looks — Google, Facebook, Apple Maps, Bing, and the directories that matter in your trade.
- One name, address and phone number, identical everywhere
- Google, Facebook, Apple Maps, Bing and your trade's directories
- Claimed and verified, not merely submitted
- AEO — the questions your customers actually ask, answered on your site so you are the answer
- GEO — marked up and declared so ChatGPT, Perplexity and AI Overviews can read you and cite you
- Re-checked every month, because listings drift on their own
What this does and does not include
AEO is Answer Engine Optimization and GEO is Generative Engine Optimization. Both come down to the same thing: search is increasingly answered rather than listed, and a business that is only a pin on a map does not get quoted. AEO is writing the answers — the three questions every caller asks before booking, on your own site, in plain words. GEO is the plumbing that lets an assistant use them: schema markup that says what kind of business you are, an llms.txt at your domain, and a name, address and phone number that agree everywhere so the machine can tell it is all one business. What nobody can honestly sell you is a ranking. No agency controls what ChatGPT says about anyone, and there is no placement to buy — what we do is make you readable and consistent, and then watch whether you get cited. The listings half is not automated either: claiming one means verification queues, a postcard on some of the smaller directories, and on Google a short video you film at your premises — Google made that the default and is retiring postcard verification from July 2026.
Reviews
For a business with no Google, Yelp or Facebook profile at all. We create and verify all three in your name, then watch them and answer what comes in — from your own profile, with anything unhappy reaching you first. If you already have profiles, this is not your product and we will say so.
- We build the place a review can land — Google, Yelp and Facebook, in your name
- Categories, hours, service area and photos done properly, not left half-finished
- A link you can hand a customer that opens straight to the review box
- Then every review watched in one place, and you told the same day one lands
- Replies written and posted from your own profile, under your name
- Anything under four stars reaches you before we answer it
What this does and does not include
One step is yours and cannot be ours: the platforms verify the business itself. Google now wants a short video filmed at your premises — it made video the default and is retiring postcard verification from July 2026 — and Yelp rings your published number. We tell you exactly what to film and stay on the phone while you do it, but we cannot stand in your doorway for you. Everything we create is in your name, on your account, and you keep it if you leave. One flat monthly fee covers the build and everything after it — there is no separate setup charge. This is for a business starting from nothing: if you already have a profile, even a neglected one, this is not the right product and we will tell you rather than sell it to you. This is still not review collection — we have no route to your customers and never ask anyone for anything. What we hand you instead is the link to ask them with.
Prices are shown before sales tax, which is added at checkout where applicable.
Nothing above is bundled. Each is bought on its own and billed on its own, because a business that wants its phone covered should not be paying for review work it never asked for.
Recovery Sprint
A one-off email campaign to the customers you already have
You hand us the list you have been meaning to do something with — old quotes, past customers, the enquiries that went quiet. Over 45 days we write and send a campaign to it, and the replies go straight to you.
Priced in three bands by what one recovered job is worth to you. We look at the list with you first and tell you what is realistically there — the band is agreed before anything is signed.
It needs a list and a domain you own. If your business address is a Gmail or Yahoo one there is no domain to authenticate, and we will say so before you pay rather than after.
Talk it through first- One list, one campaign, 45 days — not a subscription
- Sent from your own domain, so it comes from you and not from us
- Replies go directly to you; we are never copied on them
- Written around your offer and the objections you actually hear
- Opt-outs suppressed permanently, and your own list honoured first
- Every message and reply logged, and yours to export whenever
What is included regardless of tier
Before you reach out
You forward your published line on no-answer, so a call you do not pick up rings through to a number we assign you. The caller is offered a time there and then — today, tomorrow, or a date they choose — instead of a voicemail box, and you are rung and emailed the moment they take one. The job is on your list before they have put the phone down, and none of it needs you to be free. Calls you do answer are never touched.
Still not sure which tier fits?
If you keep a list of old quotes and enquiries, start with the audit — it costs nothing and it usually answers the question for you. If you just want the phone covered, Starter needs no audit and you can start it directly.
Or book a free 15-minute call — no cost, no card, nothing charged.